Huzzle Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, information we obtain automatically when you use Huzzle, and information from third parties when applicable.

1.1 Information You Provide

• Account and Profile Data: Name, username, email address, phone number, password, profile photo, and other details you choose to add to your profile.
• Content You Share: Posts, comments, messages, media uploads, and other content you create or upload within Huzzle.
• Preferences and Feedback: Settings, survey responses, support requests, and feedback you submit.
• Transaction Information: Payment confirmations, subscription status, and related records when you make in-app purchases.

1.2 Information Collected Automatically

• Device and Usage Data: Device model, operating system, unique device identifiers, language, app version, and usage statistics such as features accessed, timestamps, and session length.
• Log and Diagnostic Data: IP address, error logs, crash reports, performance diagnostics, and other technical details that help us troubleshoot and improve the app.
• Location Information: If you grant permission, we may collect approximate location data to tailor content, match you with relevant opportunities, or fulfill location-based features.

1.3 Information from Third Parties

• Authentication Providers: When you sign in through providers such as Google or Apple, we receive basic profile information consistent with your authorization.
• Service Partners: We may receive limited information from analytics, advertising, payment, or verification providers to maintain account integrity and measure app performance.

2. How We Use Your Information

• Provide, maintain, and personalize the Huzzle experience, including account creation, profile management, and delivering requested features.
• Facilitate connections, communications, and transactions between members of the Huzzle community.
• Process payments, manage subscriptions, and send confirmations or invoices.
• Monitor and analyze usage to understand trends, improve performance, and develop new features.
• Send service-related notifications, updates, security alerts, and support responses.
• Protect the integrity and safety of our platform by detecting, preventing, and responding to security incidents, fraud, and abuse.
• Comply with legal obligations, enforce our Terms of Service, and exercise or defend legal claims.
• With your consent, communicate promotions, surveys, and product news tailored to your interests.

3. Legal Bases for Processing (EEA/UK Users)

Where laws such as the EU General Data Protection Regulation (GDPR) or UK GDPR apply, we rely on the following legal bases to process personal data: (i) performance of a contract (providing requested services), (ii) legitimate interests (platform safety, analytics, service improvement), (iii) legal obligations (record keeping, compliance), and (iv) consent (optional features, marketing communications).

4. How We Share Information

We do not sell personal information. We share information in the limited circumstances below:

• Service Providers: Vendors that perform services on our behalf, such as hosting, analytics, payment processing, and customer support, under strict confidentiality obligations.
• Community Sharing: Information you choose to make public in Huzzle (such as profile or posts) will be visible to other users according to your settings.
• Legal Compliance: To comply with legal processes, respond to lawful requests, or protect the rights, property, or safety of Huzzle, our users, or the public.
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition, we may transfer information as part of that transaction, subject to this Policy.

5. Cookies and Similar Technologies

We use cookies, device identifiers, and similar technologies to operate the app, remember your preferences, secure your account, and analyze usage trends. You can manage cookies through your device settings, but disabling certain cookies may affect core functionality.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Policy. When data is no longer needed, we take steps to delete or anonymize it. We may also retain limited information to comply with legal obligations, resolve disputes, and enforce agreements.

7. Security

We implement administrative, technical, and physical safeguards designed to protect your information. These measures include encrypted connections, access controls, continuous monitoring, and regular reviews of our security practices. Despite our efforts, no method of transmission or storage is completely secure, so we cannot guarantee absolute security.

8. Your Choices and Rights

You can manage most of your personal information through the in-app account settings. Depending on your location, you may have additional rights, including to:

• Request access to the personal data we hold about you;
• Request corrections to inaccurate or incomplete data;
• Request deletion of personal data, subject to legal and contractual restrictions;
• Request a copy of your data in a portable format;
• Object to or restrict certain data processing activities; and
• Withdraw consent for processing where we rely on consent.

To exercise your rights, contact us using the details below. We will verify your request and respond within the timeframe required by applicable law.

9. Children's Privacy

Huzzle is not directed to children under the age of 13 (or the relevant age in your jurisdiction). We do not knowingly collect personal information from children. If we learn that a child has provided personal information, we will delete it promptly. Parents or guardians who believe their child has provided information should contact us so we can take appropriate action.

10. International Data Transfers

Huzzle operates globally. Your information may be stored and processed in countries other than your own, including jurisdictions that may not provide the same level of data protection. When we transfer personal data internationally, we implement safeguards such as standard contractual clauses or rely on adequacy decisions to protect your information.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices, technology, legal requirements, or other factors. If we make material changes, we will notify you through the app or other appropriate means. Continued use of Huzzle after changes become effective constitutes acceptance of the revised Policy.

12. Contact Us

If you have questions, requests, or concerns about this Privacy Policy or our data practices, please contact us at:

• Email: privacy@huzzle.app
• Mail: Huzzle Privacy Team, 123 Innovation Drive, Suite 400, Lagos, Nigeria